Wyte Wolf is committed to managing personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) (Privacy Act) and any other applicable privacy laws.
This Policy sets out how we collect, use, disclose, store and dispose of personal information about our customers and any other people we interact with.
In this Policy,
- Personal Informationmeans any information about an identified individual or an individual who is reasonably identifiable or as otherwise defined by applicable data protection law including but not limited to an individual’s name, email address and contact details.
- Servicesmeans any services we offer, including but not limited to fitness coaching services or programs, workout guides, or health and nutrition advice.
- yourefers to any individual about whom we collect personal information.
How do you get my consent?
When you provide us with your Personal Information, we infer that you consent to us collecting and using your Personal Information in accordance with the terms of this Policy.
If we ask for your Personal Information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
You may withdraw your consent to us using your Personal Information in accordance with the terms of this Policy by contacting us at via the contact details provided below.
What information do we collect about you?
We collect Personal Information reasonably necessary to carry out our business and to assess and manage our customers’ needs.
When you inquire about our products or services or sign up for our updates, we will typically collect Person Information and any other contact details required for us to respond to that inquiry.
When you purchase something from our store, as part of the buying and selling process, we will collect Personal Information in order to process and complete the order.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
How do we collect your Personal Information?
We generally collect and/or update Personal Information directly from you by email or via our website.
We may sometimes collect Personal Information about you from other sources, for example, our third-party suppliers and contractors who assist us to operate our business (such as payment gateways like PayPal, Stripe, or Afterpay).
Cookies & Third-Party Services
Our websites use cookies. A “cookie” is a small file stored on your computer’s browser, which assists in managing customised settings of the website and delivering content. We collect certain information such as your device type, browser type, IP address, pages you have accessed on our websites and on third-party websites and your click path or clickstream. You can use the settings in your browser to control how your browser deals with cookies. However, in doing so, you may be unable to access certain pages or content on our website.
Our websites may contain links to third party websites. We are not responsible for the content or privacy practices of websites that are linked to our website. Any information you provide directly to a third party (such as PayPal) will be managed in accordance with that party’s privacy policy.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
How do we hold and secure information?
We store information using digital or cloud based platforms in secure databases (including trusted third-party storage providers based in Australia and overseas.
Our websites do not necessarily use encryption or other technologies to ensure the secure transmission of information via the internet. Users of our websites are encouraged to exercise care in sending personal information via the internet.
How do we disclose personal information?
We may disclose personal information:
- to our suppliers, consultants, contractors or agents we engage in order to provide our services, including for payment processing and debt recovery, shipping, data processing, data analysis, customer satisfaction surveys, information technology services and support, website maintenance, development or hosting, archiving, marketing and market research;
- via our social media pages for promoting us and our services;
- to relevant government authorities for the purpose of investigating an incident:
- when conveying information to a responsible person (e.g. parent, guardian, spouse) if you are injured, incapable or cannot communicate, unless you have requested otherwise;
- for other administrative and operational purposes, such as risk management and management of legal liabilities and claims (for example, liaising with insurers and legal representatives);
- where required by law.
We may use and disclose your personal information for other purposes explained at the time of collection, that you have consented to or otherwise as set out in this Policy.
What should you do if you have a complaint about the handling of your personal information?
You may contact us at any time if you have any questions or concerns about this Policy or about the way in which your personal information has been handled. You may make a complaint to us using the contact details set out below.
How changes are made to this privacy policy?
We may amend this Policy from time to time, with or without notice to you. We recommend that you visit our website regularly to keep up to date with any changes.
How can you contact us?
Our contact details are:
Privacy Officer
2/125 Gordon Street Balwyn VIC 3103
info@wytewolf.au